Terms & Conditions

Effective Date: March 8, 2026

Welcome to https://www.willowhavener.com (the “Website”), operated by Willow Haven LLC (“Company,” “we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use the Website.

1. Eligibility and Use of the Website

By using this Website, you confirm that you are at least 18 years of age, or that you are using the Website under the supervision of a parent or legal guardian. You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that user conduct violates these Terms & Conditions or applicable laws.

2. Product Information and Availability

All products displayed on the Website are subject to availability. We make reasonable efforts to ensure that product descriptions, images, pricing, and specifications are accurate and up to date. However, minor variations in color, design, or appearance may occur due to screen settings or product updates.

We reserve the right to modify or discontinue products, update pricing, or correct any errors or inaccuracies at any time without prior notice.

3. Orders and Acceptance

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • You have reviewed and accepted our Shipping Policy and Returns & Refund Policy.

We reserve the right to cancel or refuse any order if fraudulent activity, unauthorized transactions, or pricing errors are suspected. If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.

4. Pricing and Payment

All prices on the Website are listed in U.S. Dollars (USD) unless otherwise stated. Payments are securely processed through trusted third-party payment providers, and we do not store full credit card details on our servers.

Applicable sales taxes may be added to your order in accordance with state and local regulations.

5. Shipping and Delivery

Orders are typically processed within 2–4 business days after payment confirmation. All orders are shipped within the United States using reliable domestic carriers such as USPS.

Estimated delivery times are 3–7 business days after shipment. Delivery times are estimates only and may vary due to factors beyond our control, including carrier operations, weather conditions, and high shipping volumes.

For complete details, please refer to our Shipping Policy.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy. By placing an order, you acknowledge that you have read and agreed to the terms outlined in that policy.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and design elements, is the property of Willow Haven LLC or its content providers and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, distribution, or modification of any content without prior written permission is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Willow Haven LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the Website or the purchase of products.

Our total liability for any claim related to a product or order shall not exceed the amount paid for the product in question.

9. Disclaimer of Warranties

The Website and all products are provided on an “as is” and “as available” basis, without any express or implied warranties, except as required by applicable law. We do not guarantee that the Website will be uninterrupted, secure, or error-free.

10. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only, and Willow Haven LLC is not responsible for the content, policies, or practices of such external sites.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of New Mexico, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page, with the revised Effective Date indicated above. Continued use of the Website after such changes constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Willow Haven LLC
Email: [email protected]
Business Address:
8206 Louisiana Blvd NE Ste B #10612 Albuquerque, NM 87113 United States