Privacy Policy

Effective Date: March 8, 2026

Willow Haven LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://www.willowhavener.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and browsing behavior
  • Date and time of visits
  • Referring and exit pages

This information helps us improve website functionality and user experience.

1.2 Information You Provide

When you place an order or contact us, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information (processed by third parties)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To send order confirmations and shipping updates
  • To improve our Website, products, and services
  • To detect and prevent fraud or unauthorized transactions
  • To comply with legal obligations
  • To send marketing communications, where permitted by law (you may opt out at any time)

3. Payment Information

All payments are processed securely through trusted third-party payment providers. Willow Haven LLC does not store full credit card or payment card details on its servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers solely for business operations, including:

  • Payment processors
  • Shipping carriers (such as USPS)
  • Website hosting providers
  • Analytics services
  • Fraud prevention and security services

These third parties are required to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose information if required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Analyze website traffic and usage
  • Support website functionality

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the Website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities

7.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: Request information about the categories and specific pieces of personal data we collect and how it is used.
  • Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising.
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date. Continued use of the Website after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Willow Haven LLC
Email: [email protected]
Business Address:
8206 Louisiana Blvd NE Ste B #10612 Albuquerque, NM 87113 United States